It is your right as an Al Noor Hospital Patient

     
 
1.
To be informed of your rights in an understandable manner.
 
2.
To be informed ( patient & families) about the care and services of the healthcare organization & how to access those services.
 
3.
To have considerate and respectful care consistent with your personal values and beliefs and to have access to spiritual  and  religious support.
 
4.
To have care that  is respectful of privacy.
 
5.
To have your valuables and personal belongings safeguarded.
 
6.
To be protected from any type of assault while a patient.
 
7.
To receive appropriate protection if you are  a vulnerable child, disabled individual, and / or elderly.
 
8.
To have all your informations kept confidential and protected from loss or misuse.
 
9.
To have respectful and compassionate care if your condition  is terminal.
 
10.
To be given information on how to gain access to clinical research, investigation or clinical trials involving human subject if this healthcare organization is currently involved in any of these.
 
11.
To be informed of how you would be informed and protected if you participated in any clinical research, investigations, or clinical trials.
 
12.
To be informed of the health care organization’s policy on complaints, conflicts, and difference of opinions about patient care and your right to participate in these processes related to concerns about your treatment or care.
 
13.
To expect staff to understand your rights.
 
14.
To have informed consent (what will happen in the course of treatment) explained in an understandable way to have adequate understandable information for you and your family about your illness, proposed treatment and care provided in order to make informed decisions.
 
15.
To give general consent for treatment  and have the general scope and limits of this consent explained.
 
16.
To expect to be asked for informed consent before surgery, anesthesia, use of blood and blood product, and other high risk treatment and procedures, clinical research, investigation, and trial.
 
17.
To be informed of any conflicts of  interest involving the health organization and your care.
 
18.
To participate (patient & family) in the care process .
 
19.
To expect information on how you and your family will be told about medical conditions and treatment and how to participate in care decisions if desired.
 
20.
To refuse or discontinue treatment.
 
21.
To expect UAE  law and culture  to be followed regarding withhold/ withdraw life– sustaining treatments.
 
22.
To have any pain properly assessed and appropriately managed.
 
23.
To be informed of treatment charges.
 
24.
To know the names of your Physician and care providers.
     
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